Session Overview

Tutoring sessions are 1, 1.5, or 2 hours and typically take place at a public venue, such as a library, school, or coffee shop. Students are expected to be prepared and come to their tutoring sessions with all necessary study materials (textbook, worksheets, notebook/paper, writing utensils, calculator, laptop, etc.) if applicable. Tutors are expected to come to sessions with a whiteboard and marker or a pencil and paper, along with a laptop and calculator, if needed. Tutors will help students work through course material, provide relevant instruction, and offer valuable tips on study skills and organizational habits during each session.

Client (Family) Responsibilities

To ensure that students get the most out of their tutoring sessions, students should have all their study materials ready to go at the beginning of the session, such as class notes, homework, textbook, pens/pencils, calculator, laptop, etc. (NOTE: If the student does not have study materials from school, it is primarily the client’s responsibility to acquire relevant worksheets and curriculum, however, the family can collaborate with the tutor on this, if desired). Additionally, students (and parents) should not expect the tutor to simply do the students' school assignments for them; the tutor ought to help the students work through material themselves. Finally, students may not have a friend present for tutoring sessions unless prior consent was given from Ms. Pam.


Tutor Responsibilities

Tutors are expected to arrive at their sessions on time and appropriately dressed. Tutors must maintain reliable transportation. Tutors should come prepared with necessary materials, such as a laptop, calculator, a white board and markers, or scratch paper and pens/pencils. Tutors are expected to clarify concepts, help students overcome their areas of difficulty (whether conceptual or organizational), and gain confidence in themselves. Tutors should not accept any payments directly from families. If families have questions regarding payments, tutors should refer them to Ms. Pam.

Sharing Contact Information

Once a family has found a good fit of tutor, the family and tutor should exchange contact information (like phone number and email). The tutor will be the primary point of contact for any schedule changes (adding extra sessions, rescheduling sessions, cancelling sessions, etc.). Tutors may text and email directly with their students if a parent or guardian is included on the text message or email thread.

Cancellation Policy

MAS Tutoring does not permit last-minute cancellations. Families may cancel up to 24 hours prior to the scheduled tutoring session. If the family cancels the tutoring session less than 24 hours before the session, the family will still be charged for that session in full. We ask that you respect our tutors’ time and do not cancel at the last minute. If, of course, there is a family emergency or sudden unforeseen illness, the cancellation may be excused.

Payments and Billing

Families are responsible for payments prior to sessions via an agreed upon platform.